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Privacy Policy

Last Updated: March 2024

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Prigmore Haulage ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and protect your information in accordance with UK GDPR, the Data Protection Act 2018, and the Carriage of Dangerous Goods Regulations.

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1. Contact Information

Prigmore Haulage is the data controller for the information you provide.

  • Address: Unit 2300, Kettering Parkway, Kettering Venture Park, Kettering, NN15 6XU

  • Phone: 03453 651 778

  • Email: info@prigmorehaulage.co.uk

 

2. Information We Collect

To provide our haulage and training services, we collect and process the following:

  • Contact Details: Name, business address, email, and telephone numbers.

  • Consignment Data: Collection/delivery addresses and descriptions of goods.

  • Hazardous Goods Records: Information contained within Dangerous Goods Notes (DGN) and Limited Quantity (LQ) declarations.

  • Training Records: Delegate names, assessment results, and certification details.

  • Financial Data: Billing addresses, VAT numbers, and transaction history.

 

3. How We Use Your Data

We use your information strictly for the following purposes:

  • To provide quotes and fulfil transport or training contracts.

  • To comply with safety regulations regarding the carriage of dangerous goods (ADR).

  • To maintain an audit trail for HSE-compliant training certifications.

  • For financial accounting and tax purposes.

 

4. Mandatory Data Retention

In accordance with UK law and industry safety standards, we retain your data for the following periods:

  • Financial & Tax Records: All invoices, payment records, and Proof of Delivery (POD) documents are retained for 7 years to satisfy HMRC requirements.

  • Training Division Records: In accordance with HSE standards, all training records and delegate certifications are retained for 6 years.

  • Dangerous Goods (ADR) Documents: Transport documents (DGNs) are kept for a minimum of 3 months (as per ADR 1.4.1.3) and up to 7 years when linked to a financial invoice.

  • General Correspondence: Booking inquiries and email trails are typically held for 2 years unless they form part of a successful contract.

 

5. Data Sharing

We do not sell your personal data. Information is only shared with third parties when necessary:

  • Sub-contractors: To complete a specific delivery or training requirement.

  • Regulatory Authorities: Including the DVSA, HSE, or HMRC where we have a legal obligation to disclose information.

  • Professional Advisers: Such as insurers or legal counsel in the event of a claim.

 

6. Your Legal Rights

Under UK GDPR, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to rectification if your data is inaccurate.

  • The right to erasure (the "right to be forgotten"), subject to our mandatory 6/7-year legal retention obligations.

  • The right to object to or restrict certain processing activities.

To exercise any of these rights, please contact us at info@prigmorehaulage.co.uk.

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7. Cookies and Third-Party Links

Our website may use cookies to improve your browsing experience. Our site may also contain links to third-party websites (such as the RHA). We are not responsible for the privacy practices of these external sites.

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